Privacy Policy

The Happy Tree Company (Hope Valley) Ltd is committed to protecting your privacy and handling personal data lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Happy Tree Company (Hope Valley) Ltd
1 Sherwood Avenue, Hope, Hope Valley, S33 6RQ
Telephone: 07734 324597
Email: mark@thehappytreecompany.co.uk

We are the data controller for personal data processed by our business.

2. Personal Data We Collect

We may collect limited personal data from domestic and commercial clients, including:

• Name and business name (where applicable)
• Email address and telephone number
• Postal and site addresses
• Enquiry, quotation, and contract details
• Correspondence and invoicing information

We do not knowingly collect data relating to children.

3. How We Use Personal Data

We use personal data only where necessary to:

• Respond to enquiries and provide quotations
• Deliver arboricultural, forestry, woodland management, and consultancy services
• Communicate with clients and professional contacts
• Meet legal, regulatory, insurance, and health & safety obligations
• Maintain business and financial records

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract – to provide agreed services
• Legitimate interests – to manage enquiries and operate our business
• Legal obligation – compliance with law and regulation
• Consent – where explicitly provided

5. Sharing Personal Data

We do not sell or trade personal data.

Personal data may be shared only where necessary, including with:

• Professional advisers and insurers
• Contractors involved in delivering agreed services
• Contractors or enforcement bodies

All third parties are required to handle data securely and lawfully.

6. Data Storage & Retention

Personal data is stored securely and retained only for as long as necessary to fulfil its purpose or comply with legal requirements. Data is securely deleted or destroyed when no longer required.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (where applicable)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office

(ICO) ICO website: https://www.ico.org.uk

8. Cookies

Our website uses only essential cookies required for it to function correctly. We do not use marketing or tracking cookies without consent.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Happy Tree Company (Hope Valley) Ltd
Email: mark@thehappytreecompany.co.uk
Telephone: 07734 324597

This Privacy Policy is intended for website use and applies to domestic and commercial clients.